2 step verification

[Kate-Sian0]

Hi everyone. I am new to hosting and have just listed my property, however I keep getting reminders that if I don't fill in the payout method, I can't be paid by my guests. I'm going through the 2 step verification and countless times I have added a six digit pin (thats not in numerical order or repeated) and it tells me I can't use it, any ideas??? I am speaking with customer support but they seem as baffled as I am!!

[Sybe]

Hi @Kate-Sian0 ! Did you manage to get it to work in the meantime yet?

If not, is this about the PIN number you need to create after entering the 6-digit code sent to your phone? It might help if you delete your cookies and browser history, or if you're on the app to delete the app and reinstall.

Please do let us know how you get on!