25% Covid Compensation
01-05-2020
08:21 PM

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01-05-2020
08:21 PM
25% Covid Compensation
Does anyone know when we should be expecting these payouts? I only have 2 applicable, 1 for $77 already paid, and one that was supposed to check in tmrw for 2 months, this payout based on the cancellation policy should have been $5,924, so I should be expecting $1,481. When should I be expecting this, how soon do they pay it out?
01-05-2020
08:21 PM
5 Replies 5
01-05-2020
08:55 PM

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01-05-2020
08:55 PM
Hi Krystal. In May they supposedly will be addressing many due payouts; though that 2 month reservation (overlapping June) they may figure out differently, the 'June' part is what I wonder about. Also some payouts are a true 25% of original payout, some are 12.5%, and I have no clue how they determine them.
01-05-2020
08:55 PM
01-05-2020
10:17 PM

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01-05-2020
10:17 PM
@Fred13 with the long term booking policy if they cancel before check in the payable amount to the host is 30 days, so in this case it would only be June 1st that would not be payable, but yes I could certainly see them doing that.
01-05-2020
10:17 PM
01-05-2020
08:59 PM

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01-05-2020
08:59 PM
Do you have the payouts listed under Dashboard/Reservations/Canceled?
01-05-2020
10:23 PM

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01-05-2020
10:23 PM
@Pat271 , I did not know such a list exists, and it is there with the correct cancelled amount. Thank you for bringing this to my attention
01-05-2020
10:23 PM
01-05-2020
10:36 PM

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01-05-2020
10:36 PM
@Krystal16 They only updated the software with this enhancement yesterday. Before that, all COVID canceled reservations showed 0 payout. Brian Chesky talked about the enhancement rollout in Tuesday’s host update. I was very happy to see it.

