Ability of CoHosts to use quick replies

[Mary1142]

Hi there, 

Is anyone familiar with what a co- host can and can not do?  It doesn't look like they can see/use my quick replies or guidebooks.  Anyone have different results?

Thanks for direction.

[Alicia753]

Hi @Mary1142 as an Airbnb host, you should know that co-hosts have specific capabilities and limitations. They can assist with managing your listing, such as handling guest communications, updating calendar availability, and overseeing check-ins and check-outs. However, co-hosts cannot access sensitive information like your transaction history, payout or taxpayer details. They also cannot handle insurance-related claims or manage the primary host's travel activity on Airbnb. The exact functionalities available to co-hosts might vary, so it's always a good idea to check the most recent updates from Airbnb for detailed information.

Quick replies and guidebooks are typically exclusive to the primary host's account. This means that co-hosts cannot view or use these features. For the most current and detailed information, it's advisable to consult Airbnb's official guidelines or support resources. Hope this helps! 

[Mary1142]

Thanks for tips.

[Joan2709]

Hi @Mary1142 

I don't believe Co-Hosts can access the multi-calendar either...just the regular calendar? Good advice from @Alicia753 to contact Airbnb on specifics.

[Mary1142]

Thanks for tip.

[Andrew3255 · Accepted solution]

Hi Mary - the platform does not allow co-host to see or access your account tools. The co-host needs to set up there own tools (quick replies, scheduled messages and guidebooks). They can distribute these to your guests via their account.