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Air cover

‎27-09-2024 04:58 PM
Jody198
Level 2
‎27-09-2024 04:58 PM

Air cover

I’ve been waiting since June 2024 for settlement on damages done to my Airbnb. The insurance adjuster from Airbnb had assessed my damages at C$88,000 and I’ve received an email today from resolution for an offer of $21,000 . I’ve lost 21,000 Justin bookings alone but damages are at 88,000 not including bookings that were cancelled via Airbnb due to damages! If this is the case Airbnb cover lies, there is no protection for the host!! 

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‎27-09-2024 04:58 PM
1 Reply 1
‎02-10-2024 08:25 PM
Elisa
Community Manager
Community Manager
‎02-10-2024 08:25 PM

Hi @Jody198 😊

I am truly sorry about that!

As you posted a few days ago, I wanted to check if there are any new updates to your situation.

Have you reached out to the Customer Support Team?

Warm regards, 🌻

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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center
‎02-10-2024 08:25 PM
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