AirBnB denied arbitration

[Jason1700]

Going over AirBnB terms (https://www.airbnb.com/help/article/2908/terms-of-service) I tried to settle a not honored refund via the company's dispute process. It was denied. I did the "you must give us 30 days notice of your dispute", via certified mail. They ignored that.

I filed a American Arbitration Association claim.

Now, the AirBnB attorney said they are not willing to participate in arbitration and I need to take them to small claims court. How is this even possible?! AirBnB is the company who directs claims to arbitration!

[Michael8899]

Generally an individual plaintiff cannot be represented by atty in small claims court hence cannot recover atty fees.  Airbnb is a nearly $100 billion global corporation that posted nearly $5 billion in profits in 2023. Do you think they care about a $50,000 case ? nah, Airbnb does not care about hosts best interests and property rights. Airbnb is using hosts' property for free basically while usurping our fundamental rights.

[Fletcher17]

How did you recover the funds?

[Angel252]

Did you originally have an amount above or lower than 10,000? May I ask

[AQAR-Stays-Çanakkale0]

Lisa, do you self-claim, or work with a company or lawyer? If so, who do you work with? Thanks

[Angel252]

Just checking was your amount less than 10,000 which is what California small claims I believe is?

[Daniel-andAmp--Grace0]

hi there - when you tried to file for arbitration, did you file as an individual or a business? i'm not sure if as airbnb hosts we would be considered individuals or businesses?

[Daniel-andAmp--Grace0]

@Jason1700 hi there - when you tried to file for arbitration, did you file as an individual or a business? i'm not sure if as airbnb hosts we would be considered individuals or businesses?

[Helen427]

@Jason1700 

@Daniel-andAmp--Grace0 

@Wendy1970 

@Michael8899 

@AQAR-Stays-Çanakkale0 

@Fletcher17 

Passing this on that may be of Interest, We all appear at some stage to be connecting with Business Process Outsourcing in our interactions with ABB.

Make a request for your ABB file as it should have who and where your files are been accessed, as is required by legislation.

It is likely to have an IP address.

All Business Process Outsourcing (BPO's) are required to provide a physical address for service and have a Business Licence number, together with required Green Visa if operating in a Transnational manner.

There's a number of BPO Judicial cases, including Wire Fraud and other alleged crimes against them - some have exploited the Green Visa Lottery systems with multiple applications using a slight variation of name, others are quite behind belief.

It's understood Telus are the main point of contact and contractor for many of these outsourcing people.

There is currently a case with SEC involving Telus.

We have posted those details elsewhere in CC to create an awareness so use related keywords in the search box.

Fintechs, and Banks we may not know who are intermediaries, are also required to comply with various Legislation and have in a number of situations not been doing so which creates very murky waters for us all.

Note timelines of these chains of events and disruptions to previously smooth flowing interactions with ABB.

ABB needs to ensure there Agents subcontractors are up to Professional Administration Standards for our own countries.

There's some very helpful information others have available online to read 

Wire Crime has been around for years however there's been a significant rise in use of it to carry out dishonesty.

The BPO sector is predominantly AI focused whereas previously with Paper Based and Bricks and Mortar Offices we at least knew the human being we were relying on to assist and comply with wider legislation, not just a Bot that opens and closes files within 24 hours or a little longer.