Airbnb Experiences - Panel Survey and no payment

Raymond178
Level 4
Wellington, New Zealand

Airbnb Experiences - Panel Survey and no payment

I was invited by Airbnb to join their Airbnb Experiences Host Panel Survey back in July 2019.  We were advised it would be finished in February 2020 and I had no communication since December 2019 until early March.  Below is the third email to say there would be a delay in the $200USD payment for participation (didn't really cover the time, but happy to provide the feedback).  Seems we have to be patient but as hosts are required to be on-time , respond to all messages, or get public feedback admonishing us for being late or slow in responding.  They have never responded to my emails either.

 

I am also tired of receiving Monique's emails saying how we can be entreprenuers when Airbnb has suspended all Airbnb Experiences - um, Airbnb has just destroyed our business!

 

Have others had the same Airbnb Experience? @airbnbexperiences

 

We apologize for the further delay in your payment

Hi Raymond,

Unfortunately there has been further delay on delivering your reward for your participation in the Experience Host Panel. We have been told this will be resolved by end of this week. This means that you will either receive your money on Friday or next week by Tuesday.

Thank you so much for your patience with this process. This delay was not anticipated and is something we are actively sorting out. There is no way to expedite this further. So please wait for the email from Ethnio with your reward or an update from us. There is nothing Ethnio can do at this moment, so please do not reach out to them until you have received your reward.

We appreciate your patience and dedication to making Airbnb a better place and apologize for the delay.

Thank you,
Airbnb Research Operations
Airbnb HQ
San Francisco, CA

2 Replies 2
Cormac0
Level 10
Kraków, Poland

@Raymond178 

 

Maybe they went to the well and it was dry!

Chet72
Level 1
Tempe, AZ

Same issue, no support