Airbnb holding a payout

[Alethia-and-Carlos0]

Does anyone know where to find the terms and conditions for payout? There must be some small print saying they can hold money indefinitely because nobody is concerned about it. I can't find any info on the terms and conditions so it must be hidden quite well.

[Maia29]

Has a previous guest of your's recently requested a refund or an adjustment for their stay?

[Ilana-and-Joe0]

I think that AirBnb is on the edge of collapsing and taking our money with it. Since the COVID-19 started , they are not paying out anything, including a 10 day old check in and a week old check outs!! This is bad especially in the down turn we're in. I'm out close to $15,000 . it looks bad if not shady, since I can't get a straight answer for 5 days now!!