Hello, I am reasonably new to Airbnb and all was going well until it came to releasing my payouts. To minimise bank transfer charges I set a minimum amount which was reached on 7 March. I waited the required day but it never came. I contacted Airbnb Support on 15 March and they've been "looking into it" ever since. Initially, there were encouraging replies to my enquiries, promising that all was being done to resolve the situation, these past 4 days, however, they have gone silent and are not responding at all.
I was horrified, searching this community, to find that it is not an uncommon occurrence. Please, how have others had their issue resolved? How do I get them to send my payout? By the way, my account is all in order - I had this much confirmed to me by Airbnb Support on 15 March ("I have analysed your account with my team and everything seems to be ok, I cannot find any glitch present and all the information seems to be provided and verified by you.").
Please if anyone can help I would be most grateful. Airbnb is holding a lot of money which is rightfully mine.
With thanks
Dani