Airbnb stole from me.

Sam4375
Level 2
Brant, Canada

Airbnb stole from me.

How do I get my money back?

3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

@Sam4375 

Please explain how Airbnb has "stolen" (money)  from you.

I've tried responding several times but always get an error. A guest contacted airbnb asking for a refund even though proof that they were making up an issue was provided to airbnb. Airbnb removed the money from my account without contacting me. 

Sarah977
Level 10
Sayulita, Mexico

@Sam4375  Pretty impossible to offer help or suggestions when someone doesn't explain the problem.