@Joan2709 , I don't have any Custom Weekend Price ON. I have tried everything.
Airbnb just needs to introduce a pricing feature called "Weekday Price", that should allow hosts to restore global base price updates for weekdays.
They don't have a solution at the moment and the customer support is confirming that Airbnb DOES NOT have any written resources explaining this calendar behavior.
Thanks for your help. My post was meant just to inform @Sueda0 of the situation and spread the word.
Additionally, I also I did some digging in their T&C and realized that this is also going against them. This is the message that I sent to the Customer Support:
Section 4.1 – “It’s easy to create a Listing and you are in control of how you host - set your price, availability, and rules for each Listing.”
Airbnb explicitly states that the platform provides the tools necessary for hosts to control key aspects of their listings, including pricing. However, the ongoing malfunction in the pricing functionality contradicts this statement, as it prevents hosts from exercising full control over their pricing. This failure significantly impacts the ability to host effectively and undermines Airbnb’s commitment to providing functional tools.
Section 4.2 – “When you accept a booking request, or receive a booking confirmation through the Airbnb Platform, you are entering into a contract directly with the Guest, and are responsible for delivering the Host Service under the terms and at the price specified in your Listing.”
As a host, I am obligated to fulfill bookings at the price listed. However, the malfunctioning pricing tool has resulted in reservations being confirmed at unintended rates, misaligning my obligations with my intended terms. This creates a direct conflict between the promises made in the Terms of Service and the reality imposed by the platform bug.
Section 4.3 – “Airbnb does not direct or control your Host Service and you understand that you have complete discretion whether and when to provide Host Services and at what price and on what terms to offer them.”
This section underscores the importance of host discretion over pricing and terms. By failing to address the bug, Airbnb is effectively interfering with my discretion and ability to provide services on my own terms, as the platform’s malfunction forces me to operate under unintended pricing structures.
Section 5.1 – “The Airbnb Platform provides tools that make it easy for you to set up and manage a Listing.”
The pricing tool is a fundamental feature of the platform that enables hosts to manage their listings. The ongoing issue with this tool contradicts Airbnb’s assertion that the platform makes listing management “easy,” as the malfunction is creating significant operational challenges and financial discrepancies.
Section 5.1 – “Your Listing must include complete and accurate information about your Host Service, your price, other charges like cleaning fees, resort fees, offline fees, and any rules or requirements that apply to your Guests or Listing.”
This statement makes it clear the need for accurate information in listings. However, due to the bug, my listings fail to reflect accurate pricing for weekday bookings, compromising the integrity of the information presented to potential guests.
Section 5.4 – “You are responsible for setting your price and establishing rules and requirements for your Listing.”
While this responsibility is placed on hosts, the pricing tool malfunction directly inhibits my ability to fulfill this obligation. This issue shifts responsibility to Airbnb to ensure the platform’s functionality aligns with its stated promises in the Terms of Service.
They essentially gave me a middle finger :).
