Browser requirements

[Jon5524]

So last year Airbnb worked fine on my 12y old Mac running OS Catalina 10.15.7 and safari. This year it doesn’t I can’t see messages or calendar anymore. I’ve tried Chrome but no luck and chrome can’t update due to the MAC OS also. Phone and IPad are working 

[Elisa]

Hi @Jon5524 😊, 

thank you for sharing this here, I'm sorry about the issue. 

Did you solve it in the meantime? 

If not would you like to follow Rebecca instructions 👉 in this conversation and give me a feedback? 

Warm regards 🌻,

[Jon5524]

Hi thanks for getting back to me @Elisa . The problem has not been resolved. I’m not able to see the responses you refer to

jon

[Elisa]

Hi @Jon5524 😊, 

thank you for letting me know!

Would you be able to try these basic troubleshooting steps that may helps solve the problem:

• Log out (on all affected devices/browsers)
• Close all browser windows/tabs (on all affected devices/browsers)
• Open ONE new window (on all affected devices/browsers)
• Clear cache and cookies and browser history (on all affected devices/browsers)
• Delete & re-install app (if applicable)
• Log in with email associated with your Airbnb account

Looking forward to hearing from you. 

Warm regards 🌻,