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COVID-19 Cancellation

‎19-06-2020 01:06 PM
Ng27
Level 1
Singapore
‎19-06-2020 01:06 PM

COVID-19 Cancellation

Hello,

I made a reservation in Jan 20, but the trip was affected by COVID-19. We cancelled the trip using the COVID-19 channel on AirBnb in Apr 20, and opted for travel credits.

Can I check how do I check for the refund status? Thanks!

Ng

‎19-06-2020 01:06 PM
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‎21-06-2020 07:44 AM
Gordon0
Level 10
London, United Kingdom
‎21-06-2020 07:44 AM

The credit would have been applied immediately, @Ng27, so you'll be able to see it in the Payment/payouts section at https://www.airbnb.co.uk/account-settings  

‎21-06-2020 07:44 AM
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