Can needs attention be remove once you fix the problem?

Nelda3
Level 2
Florida, Puerto Rico

Can needs attention be remove once you fix the problem?

A guest complain about no hot water she give 2 star, but I fix the problem. That was first time in 8 years as host.

I still see the " need attention. point .I'm noy sure if other guest can see it, and is not helping me for having more reservation.

Thank You

 

 

 

1 Reply 1
Sophia
Community Manager
Community Manager
London, United Kingdom

Hey there @Nelda3, could you provide some more information? Are you referring to a button in the app? Would it be possible to share a screenshot please? 😊

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