Can't access in-progress listing (I want to delete it)

[Patti4]

I am a long-time superhost. This isn't an urgent or important issue, but I don't think the public board is the right place to ask. 

During the early months of the pandemic, I started a listing based on my active listing that converted it to a day-use office (0 beds). But I never listed it. It remains on my "listings" page as "In progress."

All I want to do is delete this in-progress listing so I stop getting notifications to "publish" it.

But I can't access edit controls. When I click on it, I am sent to a hosting how-to video. Tried and failed:

How to finish listing your space

How do I activate my listing?

Snooze, unlist, or deactivate your listing

Maybe it has been deactivated due to not meeting basic requirements (zero beds)?

Thought I'd ask here, first, if anyone else has had and solved this problem. If all else fails, I will call Superhost support and throw myself at the mercy of those inconsistent elements. 

Thanks,

@Patti4

[Ann72]

Ugh @Patti4, that's annoying.  Have you tried publishing it for a hot minute (or 24 hours), then de-activating it?  To ensure you get no bookings, you could publish it with a blocked calendar...

[Patti4]

Thanks, @Ann72 - I thought of that too but I can't access any edit controls at all. When I click on the link in "My listings" it sends me to the hosting how-to video. A dead end.

[Ann72]

So frustrating @Patti4!  @Rakesh36 can someone on your tech team help Patti out?

[Marie6762]

@Patti4 

I have one, too - barely started.  I gave up trying to delete it after months of on-again-off-again tinkering.  After 2+ years  they’ve stopped prompting.  Maybe these somehow fatten their stats?  Data & metrics is the name of the game for “The AirBnb Family”

[Patti4]

@Marie6762 -

@Rakesh36 ’s advice worked! Use the mobile app and follow Rakesh’s instructions. Best,

Patti

[Rakesh36]

Thanks @Ann72 @Patti4 

I've shared this with the relevant team to help improve this product flow. 

For now, sharing some guidance. Try using the mobile app instead of desktop web. On mobile, you can long press on list of listings page and it should give you the option to delete.  

[Patti4]

Thank you, @Rakesh36 - long click and “Permanently delete this listing“ did the trick. But I got an error message saying I didn’t have permission (screenshot attached) so I closed the app and reopened, and the listing I wanted to delete is gone. Thank you so much.

Patti

 

[Mike-And-Jane0]

@Patti4 woo hoo - My irritating, half finished, listing is now deleted. Great result even though I got the same error message.

[Marie6762]

@Patti4 

Thanks, I’ll give it a try - glad it worked for you!

[Ann72]

Thank you so much @Rakesh36.  Tagging @Patti4 and @Marie6762 for the helpful info!