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Cant verify phone #

Answered!
‎24-01-2017 03:03 PM
Peggy39
Level 2
Mandeville, LA
‎24-01-2017 03:03 PM

Cant verify phone #

I can't verify my cell phone number that I want to use?  I get this message below.  What am I doing wrong.  It's a good mobile #.  Help!

 

 

Sorry, we cannot send verification code to this number. Please make sure you input the correct mobile number.

Add a phone number:
+1
Verify via SMS
‎24-01-2017 03:03 PM
Top Answer
‎26-01-2017 08:57 PM
Steve143
Level 10
Limerick, Ireland
‎26-01-2017 08:57 PM

Hello @Peggy39,

 

Your best option is to contact Airbnb customer service.

If you've entered the number fully and in the format they require it may be that there's some problem with their database of phone numbers.

 

Contact information for them can be found if you type "contact airbnb" in the "Search the community" box on this community help forum main page.

When you do this, one suggestion that will be listed is "Contact Airbnb: A Community Help Guide". Click on that.

 

Steve.

View Top Answer in original post

‎26-01-2017 08:57 PM
61 Replies 61
Tuesday
Najaf3
Level 1
Great Falls, VA
Tuesday

Same issue, what can we do?

Tuesday
Tuesday
Alex
Community Manager
Community Manager
In response to Najaf3
Tuesday

Hi @Najaf3!

 

Did you check @Steve143 answer? He is explaining how to fix this issue. 🙂

 

Best wishes, 

Alex

Tuesday
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