EIN information, airbnb claims erroneus...

Jamie206
Level 10
Pooler, GA

EIN information, airbnb claims erroneus...

Anyone else being threatened by airbnb to stop your business, because their newest system robot thinks that your tax information is incorrect after several years?

 

One of their new automated systems thinks that my tax information doesn't match to the irs form. I of course did confirm that it's all fine, just as it has been for years. Since the robot is not satisfied, however. It directed a person to call me. They threatened to put a stop on my reservations until I corrected the "error". Unfortunatly, I have not idea what the robot thinks is supposed to be there... very frustrating.

 

I have sent them a copy of the EIN from the IRS itself and asked for manager review of both my documents and their ridiculous system. i doubt that they will act on that, but we can hope..

2 Replies 2
Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Jamie206, I'm sorry to hear about this. I was just wondering whether you've seen this article?

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Please follow the Community Guidelines // Volg de communityrichtlijnen

Mike-And-Jane0
Level 10
England, United Kingdom

@Quincy the article link doesn't work