For referral host supported

[Tsegay0]

I recently supported a host in setting up their property on Airbnb. After completing the setup, we had to wait over three months for the legal permit to be approved. Although the property was eventually listed on the platform, I was unable to receive any referral benefits because the referral period had already expired by that time. I’d like to know if there’s any possibility of still receiving the referral reward under these circumstances. I would appreciate any advice or suggestions you can provide. Thank you!

[Helen3]

All you can do is ask Airbnb but you're likely to be out of luck.

Next time get the permit first before ths owner set up the listing @Tsegay0 and invites you to cohost.

[Emilie · Accepted solution]

Hi @Tsegay0, 

That must have been a really nice experience, helping another host get started! Are you still helping them now that the listing is live?

As Helen suggested, the best thing to do in this case is to contact the Support team. If you haven't do so yet, you can reach out via the following link:  www.airbnb.com/help/contact-us/

I hope this helps 🙂

Emilie