Forex Card for bookings

Forex Card for bookings

Hello Everyone,

                                 Hope you guys are doing great. I'm on travel to UK from India with forex card loaded in pounds. When I tried to make payment in pounds by selecting pounds as currency and also the postal card when adding adding my card. When tried to make payment it gave me an error message "This credit or debit card is from India. Please use INR, or pay with another card." So when I tried to complete payment in INR it failed. So when I connected help center initially we are not able find where is the issue exactly. When I connected with bank they informed that Forex Card payments can't be done in Indian Rupee and on any Indian websites. So when I connected with airbnb help center hey have suggested me to deactivate my account and reactivate it. But doing this it didn't help me. When I tried to connect to help center again, it is taking time. It is almost a week and my issue is not resolved and I have already lost the best budgeted place I can get. If any one have any suggestion or provide any leads, it will be much of help to me.

 

 

Looking forward for replies.....

 

Thank you

7 Replies 7
Jenny
Former Community Manager
Former Community Manager
Galashiels, United Kingdom

Hi @Sricharan1 

 

Did you manage to find a fix for this issue?

 

Jenny

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Please follow the Community Guidelines

@Jenny 


by any chance is this issue resolved for you? if yes, can you please share the fix.
Sri-Sai-Tanmayi0
Level 1
Philadelphia, PA

Hi same issue here 

@Sri-Sai-Tanmayi0 by any chance is this issue resolved for you? if yes, can you please share the fix.

Helen3
Top Contributor
Bristol, United Kingdom

Have you tried calling Airbnb Customer Services @Vikram76 

nope, should I do that?

Vikram76
Level 2
Hyderabad, India

@Sricharan1  is this issue resolved for you? if yes, what was it resolved?

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