Hi,
Tonight while looking our calendars, I realized our listing were suspended. we had NO CONTACT from Airbnb. We tried to contact them on what's going on and there was no transparency or answer on their behalf.
We believe we had a booking last night at 10:30 pm from a guy that we already had in one of our listing and which ended with hookers and the Police in the listing 4 months ago, we have the instant booking option, and we asked him to directly cancel and that we are not going to host him and we reminded him what he did. We believe he may reported us as we were so mad how these people never learn and keep hurting hosts. We don't see any other reason otherwise.
We still have 225 reviews, with 80-90% of them are 5 star reviews. How can Airbnb suspend and ignore hosts with such an experience because of 1 stupid guest booking at 10 pm to bring hookers in people house?