hello! I rent an apartment in Antibes center and I am lookin...
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hello! I rent an apartment in Antibes center and I am looking for the key exchange service, because our front door does not h...
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Booking for Saturday, guest cancelled today. Policy set to firm so no refund per the policy. If he stayed, I'd have received notice of payout on Sunday. When will I actually see the payment? (It does show as pending payout). Also, I see that it'll be less by the amount of the cleaning fee, which makes sense. (I just want to make sure that's accurate per how the platform works).
Answered! Go to Top Answer
You will receive payout as useally: 24 hours after (scheduled) check-in
What-happens-when-guests-cancel-or-change-a-booking
The cleaning fee is always refunded if guest cancel before check-in
You will receive payout as useally: 24 hours after (scheduled) check-in
What-happens-when-guests-cancel-or-change-a-booking
The cleaning fee is always refunded if guest cancel before check-in