Hello,
can anyone help me understand how does airbnb issue invoices after a cancellation?
At first , when the reservation was made from the guest, airbnb issue to me an invoice with the fee. After 2 months the guest cancelled for free his reservation and while i was expecting to see a second invoice issued at the day of cancellation, with the same fee credited, what i get is the same invoice that was issued 2 months before (same number and date) but with a zero fee. That means that airbnb changed the first issued invoice by changing the fee to zero.
I also had another case of free cancellation from the guest, where airbnb also changed the first invoice to zero fee, but also issued a second invoice at the day of cancellation, also with a zero fee.
I don't get it! Shoudn't airbnb just issue an invoice at the time of reservation with its fee and then at the time of cancellation a second invoice as a credit note, with the same fee? I am facing an accounting problem because of this kind of invoicing from Airbnb.
Any help?
Thank you,
Stelios