Hi,
I am a new host on AirBnb, been hosting for a month now. Until yesterday I have received all my payments on time (24 h after the guest has checked in).
I had a guest staying on the 3rd of March with a checkout on the 4th. Only yesterday night around 10pm I have noticed that they payment has not gone throught. (I am paid on paypal and even on their website they advertise a 24h payout after the guest checks in).
Anyway I wrote to them and they tried to tell me that I have to wait for 5 to 7 workdays for the payment to come through, depending on the "bank" I chose. I tried to explain that I am paid on paypal, therefore the payment should be in my account 24h after the guest checked in, but I had no luck, they keep insisting that I have to wait 5 to 7 days because of my bank.
Has anyone had any issues like this before? Right now I have the next 10 days fully booked and I am afraid they won´t pay me. How can I trust that they will make the payout? Thanks again for your responses 🙂