About two years ago, Airbnb introduced the 100% worthless 'discount' system for the monthly rate. Guests don't care about some arbitrary discount, they care about the final price. Ever since this discount system was instituted, I've never known exactly what I'm going to get paid for my rooms. My understanding is that the rate is:
base rate x 30 days x the discount.
The built in calculator never works correctly however. I have a room with a base rate of $50 and a discount of 20%. The rate should be $1200. Instead, it $1120. If I change the discount to 19%, the rate stays at $1120! Who is programming this.
Apparently individual days on the calendar can effect this rate as well.
You can set custom monthly rates but those only apply if the person stays at least 28 days of that calendar month. If they stay, say 8 days in May, the custom rate isn't used for May. Airbnb takes the discount rate as a default and prorates that...unless the stay is 28-30/31 days. Then they prorate it based on the custom monthly rate. Confusing! Yes!
And then if you alter a long term reservation - another nighmare. Airbnb doesn't take the rate that you and the guest agreed on. They take the rate after the guest leaves and apply that to the entire stay. Prices are seasonal so this causes havoc. A guest today wanted to reduce his stay by a week in May. Taking my summer rate, he was going to get charged $500 to stay a week less!
Thoughts?