How do I cancel/turn off photo 'home tour' ?

Cheri354
Level 10
Helena-West Helena, AR

How do I cancel/turn off photo 'home tour' ?

My fault, I was interested in seeing what this new AI photo set up was all about. Pushed the button and AI made a royal mess of our photos. It assigned names of rooms (that are wrong) and I cannot figure out how to reset it. The HELP section has older info articles regarding photos but nothing from this year addressing the home tour perk. The only info I find is that once the AI has reset your photos, you can "add to" them but no instructions to cancel. Please help me recover my happy listing 🙂 Thank you !

2 Replies 2
Paula
Community Manager
Community Manager
Port Moody, Canada

Hi @Cheri354, I hope everything is okay with you.

 

Have you reached out to the support team for their advice? What did they say?

 

Please keep us updated.

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Hi @Cheri354 

I'm not a fan of the photo tour either. There is a workaround to "turn it off. If you are interested, send me a private message and I will provide the details.