How does everyone feel about third party bookings?

[Inna22]

The latest Airbnb policy makes it per host discretion. In the past, I did not allow them and had two instances when guests showed up without the person who booked, I insisted on that person being there at least at check in, they have called airbnb and both times airbnb cancelled the reservation and gave them full refund even though the person booking had door codes and full access to the house so technically they were just a no show. I was left with nothing as it was too late to rebook another group. I am now reluctantly allowing it but insist on all communication still going through the platform. What is your experience?

[Mike-And-Jane0]

@Inna22 We are fine with it as long as people are up front with who is coming. For all those hosts who allow self check in I have never been able to see how they would know who actually turned up so I guess they allowed it by default.

[Inna22]

@Mike-And-Jane0 I allow self check in but I require IDs from the entire group. 

[Helen3]

Hi @Inna22 

Oh I haven't seen this policy change could you link to it please.

I rarely take third party bookings unless its from a guest with decent reviews who make it clear on the booking request its a third party booking or it's an Airbnb at Work booking.

[Inna22]

I do not have a link but it is somewhere in the terms

[Helen3]

Are you sure @Inna22 That's not what it says on their website 

 

[Inna22]

I am positive. And I have personal experience to prove. As you may remember from Covid, with airbnb in only matters how they decide to do things, not how rules are written 

[Ana2038]

@Inna22 , I don’t mind depending on a number of things:

1. Disclosed upfront

2. Person who booked has great reviews 

3. Person who booked accompanies the guest, person staying in the unit, at check in. I do self check in but I am also onsite at all times.

I’ve only had two 3rd party booking that I accepted and maybe three request that I declined. 

[Rebecca]

Hi @Inna22 👋

You've got some great comments here from some of our experienced Hosts. What did you decide to do going forward? 

[Inna22]

@Rebecca if you read my post, my decision is there. Perhaps I do not understand your question