Being a Superhost on AirBnB, I personally go above and beyond for all my guests! Some things that I do that go above and beyond for my guests are...
1. I bought mini fridges for each AirBnB room I rent and I stock water inside.
2. I leave 2-3 spa face masks (not mud ones cause they’re messy) in the bathroom for guests. These don’t get used often, but when they do, guests love it!
3. I stock the bathroom with cotton balls, q-tips, travel toothpaste, travel toothbrushes, peroxide, & band-aides. People don’t use these often either, but I’ve had a lady mention this in her rating and she left me a stinkin’ awesome review!
4. To the room, I’ve added a sleeping noise machine, heated blanket, & fan. I’ve had guests use all 3.
5. I recently added wall mounted heaters, that include a thermostat, to my rooms that way during the cold winter months, guests can heat their rooms to the temperature they prefer.
These are just personal things that I do & offer that I believe are above and beyond things for all of my guests!