I am due another payment

[Alison1126]

I have contacted so many airbnb representatives, and have been transferred several times. They have tried to close my claim multiple times without speaking to me. They told me that a supervisor would be contacting me and it's been 4 days. I need to speak to someone who can actually help and that has authority.  How do I go about doing this?

[Paula]

Hello @Alison1126,  I'm sorry to hear about this situation.

Have you received any response from the Support team since you posted here? Has the issue been resolved on your end?

Please keep us posted.

[Alison1126]

I received a message this morning stating that they are closing the case. They did not speak to me directly, and I still need to explain what happened. So I'll be opening up another case...