I can't update my mobile number

Answered!
Cristal43
Level 1
Melbourne, Australia

I can't update my mobile number

I wanted to change my old mobile number to my current number now for easier communications with my guest, and when Im trying to change it, it always come out that the number is already used. 

1 Best Answer

Hi @Cristal43 !

 

Do you happen to another Profile on Airbnb also using that phone number? Perhaps an old one you have forgotten about?

 

Airbnb will not allow you to use your new phone number on the profile you are trying to update, if its used on another profile. If you have two or more profiles, you will need to use email, or one of the other login methods to access your account. 

 

https://www.airbnb.com/help/article/2679

 

Phone Verification Msg.png Hope this helps!      

 

Login Page.png

View Best Answer in original post

1 Reply 1

Hi @Cristal43 !

 

Do you happen to another Profile on Airbnb also using that phone number? Perhaps an old one you have forgotten about?

 

Airbnb will not allow you to use your new phone number on the profile you are trying to update, if its used on another profile. If you have two or more profiles, you will need to use email, or one of the other login methods to access your account. 

 

https://www.airbnb.com/help/article/2679

 

Phone Verification Msg.png Hope this helps!      

 

Login Page.png