I know we did it right and we met all eligibility requirements and I still did not get the bonus. I have talked to about 5 of their representatives and none of them will do anything about it. The interesting thing is that none of them suggested that maybe there is something wrong with their system that isn't kicking them out. As a computer programmer that is my first thought. The fact that it never came to mind to them, to me, means they are intentionally not paying out. I also was told my a representative that I am not in an eligible country for the payout. I am in the United States and was told by another representative of theirs that it is eligible. So, they are literally telling you anything to get you to drop the case you opened. I feel used. It's just not fair.
