Log In  

I think KYC problems is trying to scam from hosts

Answered!
‎24-05-2023 06:08 AM
Quang-Anh1
Level 1
Hanoi, Vietnam
‎24-05-2023 06:08 AM

I think KYC problems is trying to scam from hosts

After 1 months of delay payouts, i have contact to Airbnb many times, and the problem they tell me that i didnt fill the KYC form ( even i have do it, i still have a screen shoot that Airbnb tell me that i already did it). 
And now all i have from Airbnb supports is just a few robotics reply, like an automatic reply & they never helps anythings. 
Is there anyone here can assist me now or is time to switch to another platform, have using this from 2018 - really dissapoint with a professional company.

Labels:
‎24-05-2023 06:08 AM
Top Answer
‎24-05-2023 06:49 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
‎24-05-2023 06:49 PM

Hi @Quang-Anh1 ,

 

Did you get a chance to go through the KYC requirements to verify your Host account? It would be worth reviewing if your KYC info is up-to-date.

 

Meanwhile, I will ask the related teams as well for further guidance, if there is anything specific.

-----

 

Please follow the Community Guidelines

View Top Answer in original post

‎24-05-2023 06:49 PM
0 Likes
31 Replies 31
‎20-01-2025 09:50 AM
Rishabh39
Level 1
Vũng Tàu, Vietnam
‎20-01-2025 09:50 AM

Facing the same issue. 
Haven't received any payments since 19th November due to the same KYC issues.

‎20-01-2025 09:50 AM
0 Likes
‎20-01-2025 09:52 AM
Rishabh39
Level 1
Vũng Tàu, Vietnam
In response to Rishabh39
‎20-01-2025 09:52 AM

The support just says they have received my docs but they are yet to review them internally. We're still getting bookings and not sure what to do more here. 

‎20-01-2025 09:52 AM
0 Likes

More from Help with your business

Airbnb payment on HOLD

Hi xx xxI hope all is wellI have checked this thing from my ...
Hi xx xxI hope all is wellI have checked this thing from my end and upon reviewing I do see that Guest has not made the payme...

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.