Insurance Claim for personal Injury to Guest

[Bo13]

A tenant slipped on icy steps in front of my property and hurt her leg.

She will go see her doctor soon to check on the inflammation. Of course she wants me to pay for any expenses. I read through the Host Protection Insurance summary and it looks like this situation is covered.

However, I've read so many stories here about the HPI being a sham. Should I tell her to file a claim now at https://www.airbnb.com/insurance/form? 

[Sherry-and-Bob0]

Did you ever get a settlement?  I had a slip & fall at an Airbnb which resulted in a broken wrist and I’m dealing with their arbitrator now.

[Kia272]

@Sherry-and-Bob0 Why wouldn't you just get treated and have your medical insurance cover it and move on? 

[Anna16907]

Hi @Sherry-and-Bob0  I'm sorry to hear about your fall.  Do you happen to have any contact information for anyone at Generali?  We are dealing with a similar situation and communication with Generali has been difficult.  Thanks.

[Buy-And-Rent-At-The-Beach0]

Against whom? VRBO offers ins thru CSA ins that the tenant pays airbnb should do that, 

Why are they responsible if ice is on a sidewalk, or someone gets hurt at your place ?

You need renters liability insurance to cover your business.

[Buy-And-Rent-At-The-Beach0]

All you young kids expect to find blame on these sites. Get the right renters liability insurance and put your rental in a LLC. or talk to a lawyer to help you cover your A!!

It's a business.

[Denise1646]

Same story.  I have not received correspondence in weeks after repeated calls and emails.  The accident was in February and the last I heard was about April.  I continue to email to no avail.  I agree class action lawsuit