July 2020 late payments

[Ryan453]

Superhost here ... we work our a** off ... started not getting payments as of July 17th. Payment entry line disappeared from transaction history 

Airbnb customer service is a nightmare ... robotic ... generic replies with vague next steps ... reality is your case goes into a black hole ... no one anywhere is in a secret room working your case... what are other host platforms that people like i want to get rid of Airnb

anyone else missing July payments?

[Maria3575]

Same thing is happening to me. The news media needs to run this story. I have no other idea for how we will get paid. 

[Sara1595]

I have not been paid for my current booking. It does not show in Transactions at all. I have called and messaged twice with no results. Airbnb please help. 

[Todd207]

same here

[Ryan453]

maria , please private message me i have a writer from San Francisco chronicle looking to talk to hosts 

**[E-mail address & phone number hidden due to safety reasons - Community Center Guidelines] - Please note that it is not allowed to share any personal details publicly. You can message each other privately instead. 

anyone experiencing host payment delays write to me how long exactly you’re waiting did it happen before pandemic or after only and lastly where is your rental city state country 

[Karla128]

Hi, my name is karla .last name is Hour.

I am in Vallejo, California. 

Same thing I look back at July missing payment of $1306

Called many times no help at all. My email is same name and is at g and m and a and I and l and so so. My contact is sam Francisco area 415

[Karla128]

Continue 921 and 76 and 22. 

[Janet963]

I have not been paid either for current booking.  I have called twice and pretty much told that a specialist will call me between now and my unexpected death from stress!  There is nothing showing in transactions either.  Airbnb, this is borderline theft.

[Ryan453]

private message me if you wanna talk to newspaper columnist 

[Katie]

Hi everyone,

Thanks for highlighting the problem with your payments showing in your Transaction History (for payouts July 18-20th), and I'm so sorry that you've had this problem. 

The Payments team identified the issue and the good news is that it is now fixed. If you visit your Transaction History page you should now see the payment rescheduled and it will be on its way to you shortly.

Again, we are really sorry for the concern this has caused, and if you have any issues outside of this date range, please do let us know.

[Bob396]

I am having this problem now. Guest is checking out after a three night stay and there is no payment and no record of it in future transactions.

[Joan130]

It is September 12th and the glitch is not fixed.  I spoke with Airbnb, apparently there are many people calling with missing payments and missing transaction records.  So the missing transaction record is going to the transaction team and the missing payment is going to the payment team.  No indication how long it will take to hear from them.  Days? weeks? Months?  

[Bob396]

same problem here too.

[Karla128]

Same to my case. 

Have you got paid yet? 

[Maya415]

No payouts again. Two days now no payouts !