Know Your Customer KYC
03-11-2021
02:57 PM

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03-11-2021
02:57 PM
Know Your Customer KYC
What is this about? I'm already receiving payments, Identity verified, already a super host? What is this about and what is it going to ask of me, is this legit?
16 Replies 16
03-11-2021
04:21 PM

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03-11-2021
04:21 PM
@Jose5045 I think you need to post a bit more info if you want help. What was sent to you and by whom?
03-11-2021
10:29 PM
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03-11-2021
10:29 PM
Hi, sorry for being vague. It was an email sent by airbnb stating they want to verify my account/me again to able to receive payments. They want to know if I own a company or just a single person entity. Thank you for your reply, I'm seeing more post about this subject in the forum, so I've been inform thru those post of what it is.
05-12-2022
02:43 AM

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05-12-2022
02:43 AM
Please tell what’s the solution !
How to fill out this document???
05-12-2022
01:51 PM

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05-12-2022
01:51 PM
There should be a link in the email they sent you, click on it and follow the instructions. Mines looked like this. I clicked "Start"
05-12-2022
01:51 PM
06-12-2022
11:29 AM

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06-12-2022
11:29 AM
I just looked at your link site and it is NOT from Airbnb. You are being played to give out your personal information. Do nothing.
Contact Airbnb customer support and report this fraud scam, send them the link, insist on a ticket being created to follow up on this matter.
Susan
06-12-2022
11:40 AM

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06-12-2022
11:40 AM
The link I posted is to an Image hosting site so he can see what the email I got looks like. For some reason , I wasn't able to directly upload an image here like before.
The email I got was legit as stated by customer service. The link I poste has nothing to do with it other than provide a visual reference to what I got.
06-12-2022
11:40 AM
12-07-2024
09:14 PM

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12-07-2024
09:14 PM
Good pm Susan and thanks for your response. I've been a host for 4 years now and have never been asked for this kind of updating- until now. They are asking for some basic tenets of info (LLC or sole proprietorship, verification of living address, etc) and then at the very end, they are asking for my SS # and to 'sign' the form as verification- under this so called 'KNOW YOUR CUSTOMER' program. Assuming you are/have been an AIRBNB host- have you ever received such a ping asking for your SS#? If you have received one- can I assume that you have not and DID NOT give them your SS#? And assuming you have not- ARE YOU STILL RECEIVING PAYMENTS when your guests rent it?
12-07-2024
09:14 PM
04-11-2021
11:32 PM

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04-11-2021
11:32 PM
Can you say what you learned or post a link to where you learned it. I'm in the same boat. Thanks. Mike
05-11-2021
12:04 AM

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05-11-2021
12:04 AM
Basically once in while Airbnb will request to you to resubmit your personal info again to maintain an up to date status about your Taxes. They will ask you if you use or , are a part of company that offer services thru Hosting on Airbnb.
It's simply Uncle Sam(on our side) or the Queen on your side(lol) wanting more control $$$, less taxes getting away. I filled the form yesterday, you will be ask certain things and resubmit your full name and address and your tax ID.
I had to anyway if I was to continue to getting paid!
Here's a link: https://community.withairbnb.com/t5/Help/WHY-are-Airbnb-asking-are-you-a-business-and-demanding/m-p/...
05-11-2021
12:04 AM
28-04-2022
02:15 PM

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28-04-2022
02:15 PM
I feel there's too much information going to Airbnb, they are a private company so they shouldn't be asking you about your taxes and having a digital copy of your goverment ID which I'm sure at some point will be hacked and then your passport and driving licence will be on the dark web. I've found them to have some pretty shoddy practices whioe dealing with them over the past 5 years and the lies their customer service team tell you to get you off the phone is appalling. I don't really trust them. They're acting like they're a financial institution, I don't think the other booking sites do this. I'm looking at booking.com and vrbo, anyone had any good or bad experiences with these?
09-12-2022
11:40 PM

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09-12-2022
11:40 PM
They all ask similar questions Booking. con is not to bad, VRBO I was having problems with them I followed their instruction but it kept telling me my payments will be delayed I never got an answer from them so I blocked my calendar, I dont want to take a booking then not get paid,
Agoda they ask a load of questions they even wanted proof I owned the property,
Trip Advisor was simple,
03-12-2022
01:50 AM

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03-12-2022
01:50 AM
I have the same problem !!
what’s is the solution please
03-12-2022
01:50 AM
03-12-2022
11:51 AM

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03-12-2022
11:51 AM
Hi, the solution is simple. Provide all the info they require!
03-12-2022
11:51 AM
03-12-2022
11:55 AM

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03-12-2022
11:55 AM
I didn’t receive nothing to provide

