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Listing Issues: Map location and number of beds

Hevilat0
Level 2
Antioquia, Colombia

Listing Issues: Map location and number of beds

Greetings,

 

We have two issues with our listing:

1-All of our eleven listings of: “Hevilat a Charming Place” are showing issues with our our address and location on the map setting the hotel way off the mark.

 

https://www.airbnb.com.au/rooms/45412342?source_impression_id=p3_1599954015_ZkWplaDDK0oar28U

https://www.airbnb.com.au/rooms/45412299?source_impression_id=p3_1599954016_rB41wIQixqeZKEge

https://www.airbnb.com.au/rooms/45386787?source_impression_id=p3_1599954276_218f3ku2yLuwDq3X

https://www.airbnb.com.au/rooms/45412081?source_impression_id=p3_1599954019_AoxBFlCDNtaVaCSs

https://www.airbnb.com.au/rooms/45402472?source_impression_id=p3_1599954021_Reyv9lj0bAXnYiwB

https://www.airbnb.com.au/rooms/45411833?source_impression_id=p3_1599954023_1jkpFObteSgAfLeC

https://www.airbnb.com.au/rooms/45404427?source_impression_id=p3_1599954025_gRvgEUisvW0dOFRJ

https://www.airbnb.com.au/rooms/45404876?source_impression_id=p3_1599954026_ispOyYv8k0nsGIoj

https://www.airbnb.com.au/rooms/45404709?source_impression_id=p3_1599954028_wXj0d4mKSb23XsxO

https://www.airbnb.com.au/rooms/45403927?source_impression_id=p3_1599954029_b11RqQjAxYPacUdJ

https://www.airbnb.com.au/rooms/45403927?source_impression_id=p3_1599954049_1%2FmEYi62Pt0y05zJ

 

The address of the hotel is: **

 

This is our location on Google Maps:**

 

We need to find a way to adjust their map locations and addresses.

 

2-Our second issue has to with one of our latest listings of “Room in boutique hotel hosted by Hevilat”,

 

https://www.airbnb.com.au/rooms/45404427?source_impression_id=p3_1599953892_k66IutdeKDoqwsjj

 

The listing is showing “6 beds” instead of the actual “3 beds” it should have, we had been looking at every way to fix this oversight but so far no luck, we need this to be adjusted as to not deceive our guests.

 

Thank You

**[Sensitive information removed in line with - Community Center Guidelines]

 

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Hevilat0 

 

This is the community, not Airbnb itself, so you need to contact Airbnb for the issue with location.

 

Please note:

A direct link to a listing is just as short like this:

https://www.airbnb.com.au/rooms/45404427

 

All direct links are also availalble on your homepage.

https://www.airbnb.com/users/48799700/listings

 

As you can see on the map page , especially when zooming in,  listings are marked on different spots, even when having the same address.

https://www.airbnb.com/s/homes?host_id=48799700&map_toggle=true

 

For location: you can set it in a listing as "general" and "more specific":

https://www.airbnb.com/help/article/2141

(But even when set "specific", the exact location will not be displayed.)

 

For the " amount of beds" issue:

Your setting in this listing is:   1 double and 2 single beds in the bedroom AND 1 double bed and 2 single beds in the common spaces (showing in "sleeping arrangements" in the listing)

Which makes 6 beds in total !

 

Hope this helps,

Emiel