Listings Pause / suspended

Ana-Luisa26
Level 1
Camden, ME

Listings Pause / suspended

Hello , 


my listings calendar says paused and suspended yesterday. No word from Airbnb on why. I’ll continue to call , if anyone has a recommendation I would appreciate it please. I’ve been hosting as super host for  11 years have 8 listing . Thank you 

2 Replies 2
Joelle43
Top Contributor
Cannes, France

Hello @Ana-Luisa26 

 

So sorry to hear of yet another host having their listings suspended out of the blue and with no reason being given to the host or chance to offer their side of the story if it it's following a guest complaint.

 

If you use the search bar here on the CC just above, you'll read about other hosts experiencing the same thing.

 

Any chance you had a situation with a guest recently?  You have many listings under your profil and they are all suspended😱  If it's a security issue that the specialised team are looking into, it can take well over a week to get reinstated so keep calling CS and ask to speak to a supervisor.  Renting in London has become quite strict from what I have read and new regulations have been put in place so is everything OK that end?

 

Good luck and keep us posted
Joëlle

Everything was resolved , I was back up in 24 hours.