Local taxes

[Colette289]

@I live in Fl and use Lodgify as my channel manager.  I have unsuccessfully been able to collect county taxes from guests and have Airbnb remit to me. State taxes they collect and pay on my behalf. That’s perfect. Lodgify says it’s set up correctly. Airbnb though I’ve been thru 10, yes 10 customer service agents and can not get a straight answer. Two have said I’m ineligible to collect local taxes but will not explain why, they just pass me off. This is not rocket science. I’m in fl, and walton county where my condo is wants 6%, I just need to collect that from each guest and it get paid out to me. Anyone help? 

[Sybe · Accepted solution]

Hi @Colette289 ! I've found this article which details what taxes are collected for which counties in Florida: https://www.airbnb.com/help/article/2301

It looks like Walton County isn't on the list so you may have to collect local taxes manually. You can find out how to do so here: https://www.airbnb.com/help/article/2496

[Paul10813]

Can I connect with you? Setting up a new listing in Okaloosa County, Fort Walton Beach. I also am using Lodgify as my channel manager.

[Colette289]

Yes

[Colette289]

Hi my email address is ** or ** is my cell phone

**[Contact details removed due to safety reasons - Community Center Guidelines

[Colette289]

**[Contact details removed due to safety reasons - Community Center Guidelines

[Kristal27]

Hi Colette! I'm in Santa Rosa County and also use Lodgify. Would love to connect with you. Our county is not on the list either and being a new host, I've had to get creative this first couple months to make sure I didn't lose money on the 5%. I do have challenges with calendar syncing with the Lodgify settings but I've used Lodgify for a couple years and they are always more helpful than the AirBNB folks have been so far. Wonder if you know if there is a delay on the calendar syncing? Hope to chat soon. Kristal

[Colette289]

Hi! Well it’s a mess to square it away. I assume you are walton county. Give me your email and I will send you the instructions I got but you might have to contact lodgify and tell them to model after me

[Kristal27]

Hi no, I'm in Santa Rosa County. My email address is ** Thank you!  Kristal

**[E-mail address removed due to safety reasons - Community Center Guidelines]

[Mark1497]

We adopted Lodgify in November 2024 (it's now Jan 2025). Our property is in Palm Springs, CA and the city charges 12.5% taxes on both the nightly rate and the cleaning fee.

We didn't notice until very recently that after adopting Lodgify, only the nightly rate was being taxed - not the cleaning fee, so we are losing $15 on every booking since we are eating the cost. Lodgify blames Airbnb and Airbnb blames Lodgify, and we are stuck in the middle and just want all the taxes to be charged.

We already lowered our cleaning fee well below what our cleaning person charges. We're thinking about doing away with the fee entirely, but would prefer that the software Just Work Properly.

Our margins are quite narrow right now, so every little bit helps.