Lost credit card (payment method)

Linnea19
Level 1
Brisbane, AU

Lost credit card (payment method)

Hi,
I have lost my credit card I used to pay for me and my friends stay in Hamilton (March), so I had to cancel it. This means I will have a card with a different number when I check in. What should I do? (I can see on my bank app that the money for my stay has been taken from my account)

2 Replies 2
Gordon0
Level 10
London, United Kingdom

>>This means I will have a card with a different number when I check in. What should I do?<<

Nothing. Assuming you've paid everything upfront (and not the 50% deposit), Airbnb has your cash and will pay the host 24H after check in. If you've only paid the deposit, you'll get a message from Airbnb if they can't debit your card (b/c the number has changed). 

Your host does to need to see your credit card, @Linnea19

Alright, I’m quite sure I’ve paid everthing. So I should still bring the credit card, even though it doesn’t work anymore?