Masked phone numbers

Masked phone numbers

Masked phone numbers pose a risk to both hosts and guests. We need to be able to contact each other by other means than the platform. Emergency matters require quicker response than chancing being in touch through the platform. 
In addition my insurance requires that we collect contact information from our guests. 
The practice of masking phone numbers has made collecting this information difficult. 
please revoke this change in platform policy. 

1 Reply 1
Rebecca
Community Manager
Community Manager

Thank you for your feedback @David383. I just wanted you to know that I have shared this information with the Airbnb team. 

 

If you wanted to share it directly with them too, you can do so by heading to Feedback for Airbnb. 

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