Oh my goodness, I am feeling like a trainwreck right now. I am a superhost, retired school teacher, and about to go down the drain I think! I got a new phone and switched carriers 2 weeks ago. My hosting app was gone so I tried reloading the airbnb app. Well, I ended up getting a new airbnb app but it is for customers, not hosts. Of course I contacted Airbnb for support but since I can no longer access the mail.com email address that they have on file for me, they can't help me. I have tried asking for a new password for that email but since I rarely use that email-apparently they cancelled it. I tried to convince the airbnb lady that there has to be another way to verify that I am who I am and that they can help me get my account back. She just kept repeating and repeating that I should go to that email provider, that the link from airbnb will be there. I asked her for a manager or someone above her and even for another coworker but she said that she could not connect me with anyone else. I have no way to see who is coming to my cabin and no way to contact them or answer any questions they have. This is extremely stressful- does anyone have any suggestions for me?
