Missing payment

Nix92
Level 2
Johannesburg, South Africa

Missing payment

Airbnb have not paid me for a ten day booking I had early this month. After countless messages and phone calls I have got nowhere. Everyone tells me it’s been referred to another  department but still no proper feedback as to why I have not been paid. Emails bounce back. Any help out there would be appreciated. Even writing to the guest has this far elicited no action. Nix SA

2 Replies 2
Andrea164
Level 3
Manchester, CA

Hi Nix92,

I'm sorry to hear you're encountering problems getting paid.  I just saw the following headline on line from December 13, 2023 CNN Business Marketplace Europe:

 

Airbnb is paying $621 million to settle its tax dispute with Italy

 

I really hope this has nothing to do with the issue but wanted to let you know what I found.

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Nix92 ! Hope you're doing well! Have you heard from the team or received any new updates related to your payments?

 

Do keep us posted if it is resolved!

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