AirBnB have not paid us for the past 5-6 bookings and every time I contact their support they tell me it is with another department and ask me to wait. I wait and nothing happens. They haven’t provided any meaningful info since 1st June (5 weeks ago) when they said everything was OK.
As it stands I have not received the income and have no way to escalate this or get through their support.
I feel robbed and have absolutely no way to get a response from the company.
Do I really need to contact all the previous (and current) guests to tell them AirBnB have not paid for their stay?