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Night price change doesn't reflect

‎28-06-2021 08:08 PM
Jean-Marc145
Level 2
Concarneau, France
‎28-06-2021 08:08 PM

Night price change doesn't reflect

I have adjusted the price per night, but the change doesn't reflect on the guest booking, it still showing the old price, even after waiting more than half an hour, has anyone seen this?

A bug in the system? thanks

‎28-06-2021 08:08 PM
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3 Replies 3
‎28-06-2021 09:07 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎28-06-2021 09:07 PM

@Jean-Marc145 

Probably the guest booked before you changed the price. Or the guest did not refresh the booking page.

‎28-06-2021 09:07 PM
‎28-06-2021 11:38 PM
Jean-Marc145
Level 2
Concarneau, France
In response to Emiel1
‎28-06-2021 11:38 PM

Could be Emiel, but I have changed it myself to check, and even though the price doesn't change even after few hours.

How do we open a support at Airbnb?

‎28-06-2021 11:38 PM
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‎29-06-2021 02:07 AM
M199
Level 10
South Bruce Peninsula, Canada
‎29-06-2021 02:07 AM

@Jean-Marc145 

 

Check the booking confirmation you received.  That is the contract that is effect at the time of booking.

‎29-06-2021 02:07 AM
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