Notifications of upcoming guests

[Dominique1947]

Hi, does anyone know how to change the auto notifications of upcoming guests please? I get a nice reminder about a week in advance. Would be great to get a reminder 3 days in advance of guest arrival. Tried the obvious places and contacted the phone team too. Thanks 🙏🏽 

[Shelley159 · Accepted solution]

Hi @Dominique1947 

The reminders are 8 days and 2 days before arrival, and again the morning of check-in. This seems to be the same for everyone, from what I can tell.

[Dominique1947]

@Shelley159hmm, thank you. I think mine have stopped working for some reason. I’m definitely not receiving the two day ones. I’ll re-check. Thanks for responding 🙂