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Payment not received

‎11-09-2020 05:54 PM
Dee1004
Level 1
Belmont, CA
‎11-09-2020 05:54 PM

Payment not received

We had guests stay at our place in South Africa last weekend and I still haven't received the payment. I am a Superhost and I have been doing this for a while and I have never before had to wait this long for a payment.  I can't find any number to call or a way to contact a support person who can help. Does anyone know how I can contact them to find out what is happening? Thanks!

 

‎11-09-2020 05:54 PM
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2 Replies 2
‎11-09-2020 11:19 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎11-09-2020 11:19 PM

@Dee1004 

 

To contact Airbnb:

Contact Airbnb - Community Guide [Updated]

 

 

‎11-09-2020 11:19 PM
‎12-09-2020 12:00 AM
Dee1004
Level 1
Belmont, CA
‎12-09-2020 12:00 AM

Thank you so much. Hopefully I hear back!

‎12-09-2020 12:00 AM
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