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Payment on hold

‎01-02-2025 07:51 PM
Odelia4
Level 2
Limassol, Cyprus
‎01-02-2025 07:51 PM

Payment on hold

 

I have payment on hold ,  with no explanation why, I have guest now in the flat and I’m fully booked for the next few months , I can’t keep hosting without getting paid … what should I do ? 

‎01-02-2025 07:51 PM
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3 Replies 3
‎02-02-2025 01:47 AM
Joan2709
Top Contributor
‎02-02-2025 01:47 AM

@Odelia4 

What did Airbnb Customer Service say when you contacted them?

‎02-02-2025 01:47 AM
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‎02-02-2025 05:05 AM
Odelia4
Level 2
Limassol, Cyprus
In response to Joan2709
‎02-02-2025 05:05 AM

The don’t know, for the last 5 days they say “a special team” will handle it soon,   I’m calling them 2 times a day with no proper answer 

‎02-02-2025 05:05 AM
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‎02-02-2025 05:21 AM
Joan2709
Top Contributor
In response to Odelia4
‎02-02-2025 05:21 AM

@Odelia4 

Did you change your method of payment recently?

 

Did you change anything on your account profile?

‎02-02-2025 05:21 AM
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