Payment pending issue (July 18th)

Gael19 · ‎09-08-2020

Hi everyone,

I'm experiencing the same issue as lot of people here : no payout for a rental which started on July 18th and ended a week ago now, payment still "pending" (it says "July 19th"...). I reached support by phone two times (July 26th and August 4th), same answer : "technical problem, we are transfering your problem to the "team in charge". No following of the issue.

We are August 9th now !!!!!!!!!!! What is the problem ???????
Note : my guests made the reservation and paid in january. ABB got the money for 6 months...

Debra300 · ‎09-08-2020

@Katie, @Liv, @Lizzie,

Would one of you please reach out to @Gael19 to try to help him with his payout issue?

Don't just believe what I say, check the Airbnb Help Center

Katie · ‎10-08-2020

Hi @Debra300, thanks for the tag 😊

@Gael19 I'm so sorry to hear you've had this issue. I'll drop you a DM with some insight on your case 📥

Gael19 · ‎14-08-2020

Hi,

my payment finally arrived today on my bank account. Thank you

Marjorie21 · ‎17-08-2020

I have had the same exact payment issue with no Support specialist calling me for the past 9 days. Im wondering if I should just cancel the rest of the reservation. I need the money for my mortgafe payment.