I have had my chalet to rent with Airbnb since 2020.
I have always been paid up until 1st August 2022;
Since then I have not been paid.
My bank details have never changed.
My website designer also created the Airbnb account.
They say he is still the account owner but he has since left the country, changed profession and is untraceable.
My choices are:
1. Continue to search for my account creator who, for all I know, may no longer be alive.
2. Say goodbye to 15000euros, cancel the future bookings and try to convince them to book with my new profile. (Highly unlikely as they will probably think it's a scam.)
Airbnb needs to address the problem of Account Owner/Co-Host as I am not the only one in this situation.
Whatever happens, Airbnb will earn financially out of my problem.
Any advice will be greatly appreciated;