Payout delayed
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05-01-2024
10:22 AM

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05-01-2024
10:22 AM
Payout delayed
Hi,
One of our payouts is delayed than others. In the app, it says that it was paid on 29th December 2023 and should arrive in my account by 5th of January. However, the one that was paid on the 3rd of January 2024 already arrived in my account today. I had a chance to ask about this with Airbnb customer service, and they said I have to ask my bank about it; however, they said they couldn’t find any reference number related to the Dec 29 payout. Is there any advice I need to know about this kind of delay? It is kind of frustrating as only one payout is delayed.
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Top Answer
09-01-2024
04:56 AM

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09-01-2024
04:56 AM
Received the delayed payout today after so many follow-up calls.
38 Replies 38
05-01-2024
02:22 PM

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05-01-2024
02:22 PM
You are lucky. I have a months worth of payouts outstanding!!! . Plus all the expenses that need to be paid.
Who do I contact? Am going crazy with frustration.
06-01-2024
05:20 AM

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06-01-2024
05:20 AM
I am also in Cape Town and extremely frustrated. Did you write to Support? Did they respond to you?
06-01-2024
05:20 AM
07-01-2024
10:08 PM

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07-01-2024
10:08 PM
I called them again today, and they will escalate the issue to their specialised team.
07-01-2024
10:08 PM
07-01-2024
09:14 PM

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07-01-2024
09:14 PM
me too now… 2,200 + Owed to me
here in AU
did you get paid ?
07-01-2024
09:14 PM
08-01-2025
08:38 PM

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08-01-2025
08:38 PM
We are in the position too. We have yet to receive one single payout from airbnb. I have been a host for years and never had this happened. Maybe we need to go to the media. This is absaloutly screwing with our lives.
24-02-2025
07:10 PM

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24-02-2025
07:10 PM
I’ve been waiting for my payout for almost 2 weeks now…no one has a solution and they are straight lying saying they tried to call me yet I still have no explanation…
06-01-2024
05:18 AM

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06-01-2024
05:18 AM
I am in exactly the same situation with 2 payments. Please let me know when you receive yours. I also went to the bank, and they told me there is nothing. Not even pending. So so frustrating. Especially that I still need to pay a client as well.
07-01-2024
09:13 PM

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07-01-2024
09:13 PM
i am
the same I just posted in the forum here in AU over this ..
19-02-2024
02:12 PM

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19-02-2024
02:12 PM
Hi I'm also in South Africa with the same problem, no payouts for this year yet. Was your problem solved?
19-02-2024
02:12 PM
07-01-2024
09:12 PM

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07-01-2024
09:12 PM
hi there, Maria, I am in exactly the same position. Please see my screen grab attached of what I just posted here in the forum. I’m really concerned,
have you been paid as yet?
07-01-2024
09:39 PM

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07-01-2024
09:39 PM
I haven’t received one of the payments from my December bookings, but I received some in January. I don't know who to ask or to call now, everything is a blur with Airbnb and my bank. This happened to me in January last year, too, and the payment went through 3 months later, which is really frustrating as I need to pay clients too.
09-03-2024
05:28 AM

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09-03-2024
05:28 AM
Hi Leanne, I’m hoping you received your payouts by now. I’m having trouble myself. I’ve been with Airbnb for 3 years, last year we had to cancel our whole calendar due to a Council issue and then Airbnb were very accommodating to say they would waiver all the cancellation fees. Now that we are up and running they haven’t issued any payouts as we’re in negative due to the fees that they were promised to waiver. Every time I speak (can only message apparently) to someone they keep saying no there’s no penalties on past or future bookings, although it says on my account there is. Each rep gives me a different date it will be in my account and when that day comes, no payout. Im at a loss of what to do. I’m in Australia. This is my only income too.
09-03-2024
05:28 AM
08-01-2024
11:39 AM

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08-01-2024
11:39 AM
09-01-2024
04:56 AM

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09-01-2024
04:56 AM
Received the delayed payout today after so many follow-up calls.

