Payout failed to process

[Chosen-Hosting-Partners0]

We have been struggling for months to receive Airbnb payouts despite numerous calls with 'Airbnb support Ambassadors'

The payout info (bank details) is added (correctly) on the Airbnb platform, (for background, we run a business so we specify the business info), Airbnb verifies it a few days later. Airbnb tries sending funds but a few days later I receive a message saying that the payment could not be processed.

We bank with a South African Bank

[Joan2709 · Accepted solution]

@Chosen-Hosting-Partners0 

Multiple posts from Hosts in South Africa regarding issues with payouts; especially for listings under a business or trust name.

Payout Issues South Africa

https://community.withairbnb.com/t5/Help-with-your-business/Payout-issues-in-South-Africa/td-p/20370...

You'll have to verify your annual Bidvest mandate form is correct and if there are any business/trust details Airbnb stills requires:

Responsible Hosting in South Africa

https://www.airbnb.com/help/article/2495