Payout on hold

[Ilyes16]

Hi, 

I have a problem with payment on hold. I have been waiting for a month. Can you help me?

[Paula]

Hi @Ilyes16, welcome to the Airbnb Community Center.

Have there been any updates since you last posted here? Has the issue been resolved for you?

Please keep us posted.

[Ilyes16]

@Paula The problem is still not solved?

[Marie8425]

@Ilyes16 

I did see a review from 3 weeks ago, but it appears that the guest had a serios complaint.  Was the payment refunded to the Guest?